Customer service architecture

Service response
The customer service center to provide 6*8 service acceptance, when the user's service request occurs, the customer service center will immediately respond to technical problems, or application failure, customer service center will be the severity of the problem of classification, such as: general, urgent and non urgent. According to the severity level of the problem, the technical support center will give different service response.

customer service hotline
National toll free hotline ：0755-8368 1730

Service complaint
If you are not satisfied with our service, please contact us by the following ways：
Complaints Hotline：136 0263 1970
Complain fax：0755-84508250
Complaint address ：Shenzhen city Longgang District Zhu five ancient stone love Joint Industrial Zone on the 8th 3F